The following Terms & Conditions
govern any work undertaken by Northern Graphics

1. Contract

1.1 Approval for work to commence
(either written or verbal) shall be deemed a contractual agreement between the
client (hereafter referred to as ‘you’ or ‘your’) and Northern Graphics
(hereafter referred to as ‘we’, ‘our’ or ‘us’). This indicates that you accept
the Terms & Conditions below.

2. Quotations

2.1 Unless otherwise agreed, a
quotation is valid for 30 days from the date of receipt.

2.2 Any prices on our site are
subject to availability and change.

2.3 The price on the quotation is
specifically for the work specified on the quotation, ensure you have listed
your full requirements as changes at a later date will be subject to an
additional charge.

3. Payments

3.1 A 50% deposit of the quote total
is required before any work will begin. The remaining 50% has to be paid once
the final design is agreed but before the site is launched.

3.2 Deposits are non-refundable once
work commences.

4. Cancellation

4.1 Should you wish to cancel at any
time after work has begun, you will be liable for time already spent, if this
is below the deposit amount you will receive a refund, if it is more you will
receive an outstanding balance invoice.

5. Search Engine Optimisation

5.1 The order in which website rank
in the natural search results is controlled by the search engines, while we
will do our best to make your site search friendly, it is impossible to make guarantees
on ranking positions.

6. Design

6.1 During the design process you
will be given the opportunity to give us feedback and request changes. We offer
two re-drafts if you don’t like the initial design.

7. Website Content

7.1 You are responsible for providing
all content to go on the site. We can provide copyrighting services, image
sourcing and photography at an extra charge.

8. Support

8.1 Your website is a single contract
and we do not guarantee future support unless an on-going support package has
been agreed.